Shipping Policy for Ciracevi Hair
Effective Date: July 23, 2026
Last Updated: July 23, 2026
At Ciracevi Hair, we are dedicated to delivering your premium human hair products quickly and reliably. This Shipping Policy explains our shipping methods, processing times, and related information. By placing an order on https://ciracevihair.com/, you agree to the terms outlined below.
1. Order Processing Time
All orders are processed and shipped within 1-3 business days (Monday to Friday, excluding public holidays) after we receive your payment confirmation.
Orders placed on weekends or holidays will be processed on the next business day.
You will receive a shipping confirmation email with a tracking number as soon as your order has been dispatched.
2. Shipping Methods & Delivery Timeframes
We offer a variety of shipping options to meet your needs. Delivery times are estimates and commence from the shipment date, not the order date.
| Shipping Method | Estimated Delivery Time | Cost |
|---|---|---|
| Standard Shipping | 5 – 10 business days | Calculated at checkout based on weight and destination |
| Express Shipping | 2 – 5 business days | Calculated at checkout |
| Expedited Shipping | 1 – 3 business days | Calculated at checkout |
Important Note: These are estimated delivery times. Actual delivery may be affected by factors beyond our control, such as customs clearance, weather conditions, or carrier delays. We are not responsible for delays caused by the shipping carrier or customs.
3. Shipping Destinations
We currently ship to addresses within the United States (including PO Boxes and APO/FPO addresses) and select international destinations. If you are unsure whether we ship to your location, please contact our customer service team before placing your order.
4. Order Tracking
Once your order has been shipped, you will receive a shipping confirmation email containing your tracking number and a link to track your package. You can also track your order status by logging into your account on our website.
Please allow up to 24 hours for the tracking information to update after you receive the confirmation email.
5. Shipping Costs
Shipping costs are calculated based on the total weight of your order, the shipping method selected, and the destination address. The exact shipping cost will be displayed at checkout before you complete your purchase.
Free Shipping: We are pleased to offer free standard shipping on all orders over $100 within the United States. This offer is automatically applied at checkout.
6. Customs, Duties, and Taxes (For International Orders)
Please be aware that orders shipped to destinations outside the United States may be subject to import duties, taxes, and customs clearance fees. These charges are not included in our product price or shipping fees.
Responsibility: The recipient (you) is the importer of record and is responsible for paying any applicable customs fees, taxes, or duties.
Customs Delays: We have no control over customs delays and cannot predict the likelihood or cost of such charges. We recommend contacting your local customs office for information on potential fees before placing your order.
7. Incorrect Shipping Address
Please double-check your shipping address carefully when placing your order.
If you realize you have provided an incorrect address, please contact us immediately at ciracevihair@gmail.com. We will do our best to update the address before the order is shipped.
Once an order has been shipped, we cannot change the delivery address. If a package is returned to us due to an incorrect address, you will be responsible for any reshipping costs.
8. Lost or Damaged Packages
Lost Packages: If your tracking number shows “Delivered” but you have not received your package, we recommend:
Checking with neighbors or family members.
Contacting the shipping carrier directly with your tracking number.
We will assist you in filing a claim with the carrier, but we are not responsible for packages that are confirmed as delivered by the carrier.
Damaged Packages: If your package arrives damaged, please take clear photos of the packaging and the product(s) and contact us at ciracevihair@gmail.com within 7 days of delivery. We will work with you to resolve the issue, which may include a replacement or refund.
9. Contact Us
If you have any questions, concerns, or special shipping requests, please don’t hesitate to reach out. We are happy to assist!
Email: ciracevihair@gmail.com
Phone: +1 (213) 829 6670
Website: https://ciracevihair.com/